Interim Programme Manager for Solihull Council

This case study showcases the successful recruitment of an Interim Programme Manager for Solihull Council, focusing on the challenges faced, strategic actions taken, and the outcomes achieved by Managing Consultant, Lauren O’Brien.



Solihull Council, a new client for Commercial Services, required an Interim Programme Manager for the SEND Delivering Better Values project. The client was in a critical implementation phase and sought a candidate with relevant experience to steer the project to the next tranche.


The client's requirement was particularly challenging due to the specificity of the role and the need for a candidate who could seamlessly align with the Delivering Better Values model being implemented in the SEND project. The client only met with Lauren's candidate, making the recruitment process crucial.

Actions and Solutions

Lauren O’Brien swiftly responded to the client's requirement by placing adverts on six job boards within two hours of receiving the request, generating 178 applications within three working days. Lauren supported the client by ensuring compliance documents were in order and facilitated the setup on the timesheet portal.


The selected candidate is now in the fourth month of the contract, demonstrating a successful and ongoing engagement. The Interim Programme Manager has not only met but exceeded the expected outcomes and has proven instrumental in the success of the SEND transformation programme.

“I had a difficult senior position to fill, relating to our SEND transformation programme focussed on improving outcomes for children, young people, and their families. I worked with Lauren after she sent me a very relevant candidate that fit our needs, I advised on the brief and setting out the challenges we faced, and outcomes expected. From that moment, Lauren took on board our conversation and liaised with her candidate, setting up an interview. She was subsequently offered.
Post the successful person taking up the role, they delivered against the original outcomes and much more!
From initial engagement to final delivery a great result and my sincere thanks to Lauren for her support and hard work.”

Client Testimonial - Solihull Councill